Delivery typically takes 2–3 working days via our courier partner. In some cases, if we have stock available at a warehouse near you, same-day delivery may be possible for nearby areas. Delivery times can vary depending on your location and stock availability, but we always aim to get your order to you as quickly as possible.

Yes, in-store collection is available at our Cape Town branch only for now. We’re working on expanding this option, and in-store collection in Johannesburg will be available soon. Once your order is ready for collection, we’ll notify you so you can collect at your convenience.

Yes, our parts are OEM. We take great pride in the quality of the products we sell, as our goal is to build long-term relationships with our customers. We focus on providing reliable, high-quality parts that keep you coming back—not just a once-off purchase, but repeat business you can trust.

Although returns are minimal, we do occasionally receive them. Upon receipt of a returned product, all items are inspected before any refund is processed.

For electrical parts, we carefully inspect for water damage or signs of misuse.

For engine spares and mechanical components, we strongly recommend fitment be done by an RMI-approved mechanic. Incorrect installation or damage caused during fitment will result in the product not qualifying for a refund. To process a return or refund, a diagnostic report is required to confirm the part was correctly diagnosed and installed.

This process helps us maintain product quality and fairness for all customers.